Effective Date: 23rd September 2025
Website: www.therashidhingra.com
At TheRashiDhingra, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, book a session, or interact with our services.
1. Who We Are
This website is operated by Rashi Dhingra, an ICF-trained coach, consultant, and content creator, based in Delhi, India.
Through this platform, we provide coaching, consultation, and motivational resources to help individuals build systems, balance, and personal transformation in their lives.
Our business may also be represented under the name RD Living Solutions, which focuses on organised living and balanced systems.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information: Name, email address, phone number, or other details provided when booking coaching sessions, filling out contact forms, or subscribing to newsletters.
Payment Information: Payment details are collected and processed securely through third-party providers (Razorpay, PayPal). We do not store your credit/debit card details.
Technical Information: IP address, browser type, device information, and cookies when you interact with our website.
Coaching-Related Information: Any personal insights, goals, or notes you voluntarily share during coaching sessions or intake forms. This information is confidential.
3. How We Use Your Information
We use the information collected to:
Provide and improve our coaching and consulting services.
Respond to inquiries and manage bookings.
Send newsletters, updates, and relevant resources (only if you subscribe).
Process payments securely.
Improve website functionality and user experience.
4. Confidentiality in Coaching
As an ICF-trained coach, we uphold the standards of coaching ethics and confidentiality.
Personal details shared during coaching sessions are kept private.
Information will not be disclosed to third parties unless required by law, court order, or safety concerns.
5. Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13.
Individuals between 13–18 years of age may only use our services with the consent and supervision of a parent or legal guardian. A signed parental consent form will be required before coaching sessions.
6. Sharing of Information
We do not sell, trade, or rent your personal data. Information may only be shared with:
Trusted Service Providers: such as hosting services, email platforms, analytics tools, or payment processors (Razorpay, PayPal).
Legal Requirements: if disclosure is necessary to comply with the law or protect safety.
7. Where Your Data Is Sent
Information you provide may be transferred to and stored on servers located outside of India if third-party providers (e.g., hosting platforms, email service providers, payment processors) operate internationally.
Some data (such as contact forms) may be checked through automated spam detection services.
By using this website, you consent to such international transfers where necessary for service delivery.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
Client Coaching Records: Kept for up to 3 years from the date of your last session, unless you request earlier deletion, in order to maintain professional records.
Newsletter/Marketing Data: Retained until you unsubscribe or withdraw consent.
Payment & Transaction Data: Stored only as long as required for accounting, audit, and legal compliance (usually up to 7 years as per tax laws).
Website Analytics Data: Retained for up to 26 months before being automatically deleted or anonymized.
After the retention period, data is securely deleted or anonymized.
9. Cookies and Analytics
Our website may use cookies and similar technologies to improve your experience. Cookies help us understand how visitors use our site. You can disable cookies through your browser settings, but some parts of the website may not function properly.
10. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Please note, however, that no method of online transmission or storage is 100% secure.
11. Your Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you.
Ask us to correct, update, or delete your data.
Withdraw your consent for email communication at any time.
You can exercise these rights by contacting us at the email address provided below.
12. International Users
Our services are based in India, but we may work with clients worldwide. By using our website, you consent to the transfer and processing of your information in India.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: